In brief: If y'all've been getting a blue screen of death on Windows 11 and you lot have Intel Smart Sound Engineering science installed, you might want to check its commuter version. Microsoft flagged the outcome this week and has offered a workaround.

This calendar week, Microsoft added a compatibility problem with the Intel Smart Sound Technology commuter to its list of known problems in Windows 11. In addition to causing bluish screens, the problems may prevent users from upgrading from Windows 10 to Windows 11.

Microsoft says the affected driver is located in Device Manager > System Devices under Intel Smart Sound Technology (Intel SST) Audio Controller. The file name should be IntcAudioBus.sys, and the file version should be either x.29.0.5152 and earlier or 10.30.0.5152 and earlier.

Information technology's important to annotation that versions starting with 10.thirty aren't necessarily newer than those starting with ten.29. It can exist a flake counterintuitive, merely the ii announced to exist from split up version histories. When looking at the files, the terminal section of numbers—the "5152," is the most important. Microsoft's workaround is to upgrade those drivers to version 10.29.00.5714 and 10.30.00.5714. You'll have to cheque with your computer'south manufacturer for those drivers.

"Y'all volition need to bank check with your device manufacturer (OEM) to run into if an updated driver is available and install information technology," writes Microsoft.

Updating those drivers should allow users upgrade to Windows 11, but the list says it can accept up to 48 hours before the upgrade offer appears.

Microsoft also says to contact your device manufacturer if an upgrade isn't available all the same. Information technology warns that users should not manually upgrade using the "Update now" push or the Media Creation Tool until the issue is resolved.

Ironically, Microsoft brought the former bluish screen of death back to Windows eleven simply this week. It had initially switched to a black BSoD, but users apparently preferred the soothing blue of the famous Windows crash screen.