Do You Have To Return Remote Controls To At&t When You Cancel Service

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I've been using Comcast's Xfinity X1 Entertainment Programme for a long time, but recently I had to motion, and Comcast wasn't the biggest thespian in the area. Since I needed a actually proficient net connection for work, I decided it was time to cancel my connection.

The procedure involved returning a lot of the equipment they installed. Unfortunately, I wasn't exactly certain what I was supposed to return and what I could go on.

I hopped online to see if I could notice out. I also contacted Comcast Support directly just to brand sure I got the right information. Finally, I decided to compile what I'd gathered in this comprehensive article.

You will need to return modems, routers, remotes, gateways, television boxes, and the power cords for these devices to Comcast. You can continue the ethernet and coaxial cables.

Why Would You Demand to Render Comcast Equipment?

Yous'll have to return the equipment if you are switching to a dissimilar plan, moving to a different location, or are experiencing difficulties due to faulty devices.

Switching to a Different Plan

Whether you are upgrading to a higher plan or downgrading to a lower plan, your electric current device set may not be compatible with the new plan you are choosing. Hence, you lot should send your equipment back to Comcast and become a new gear up from the visitor.

Moving to a Dissimilar Location

Comcast provides users with moving aid, which I highly recommend yous take advantage of if you plan to migrate. The company will aid you install the Tv set box, modem, or router in your new domicile.

Experiencing Difficulties due to Faulty Devices:

If your devices are showing signs of needing repair, you lot have the option to either send them back to the company and so that they tin can repair/supplant them or request for a technician to come up await into the result. The one-time is usually the preferred choice for nigh people since you won't have to look for the technician to arrive.

What Needs to be Returned to Comcast?

If you find yourself in any of the above situations, you lot volition need to return a lot of equipment, which include:

The Cable/Television box
Modem and Router
TV remote
Xfinity internet and vocalism modems
Xfinity cameras
The xFi Pods
Wireless gateway

Should Yous Return the Cables?

The only cable you are required to render is the power cord since it is specific to the device you were using. You don't demand to return the ethernet or coaxial cables.

How to Return Comcast Equipment:

You know what equipment y'all are supposed to return. At present, how exactly do you do information technology?

Here is a list of the steps you demand to follow:

Initiate the Return Online:

The first affair you should practise is initiate the process past notifying the visitor of your desire to return the equipment past post-obit these steps:

Login to your Xfinity account and go to the Equipment Return page
In the list of devices shown, check the ones that you lot wish to return
Cull a reason for the return, and choose a method of return.

The different methods bachelor are:

Drop-off at a local UPS store:

Pack the equipment within a sturdy cardboard box and take information technology to your nearest UPS store, where yous will exist given a shipping label. They will pack up and dispatch your equipment.

Alternatively, you can contact the shop and schedule a pickup for the devices.

Yous will also be given a receipt with a tracking number, which you can use to track the package's location. Again, keep this safe until the return procedure has been completed.

Visit an Xfinity Shop or Comcast Service Center:

You also accept the pick to visit a Comcast Service Center or Xfinity Store and drop off the equipment. They will scan it into their organization, and your account status will be updated in real-fourth dimension. Don't forget to collect the receipt from the store.

Go on the Receipt and Rails the Render:

Regardless of the commitment method you cull, you lot volition receive a transaction receipt that contains the device tracking number. You can utilize this to periodically trace the location of your equipment and make sure information technology's well on its way.

How Long Do You Have to Return Comcast Equipment?

Comcast requires you lot to return all equipment within ten days of disconnecting service. If you fail to exercise so, they will charge you the full retail value of the new equipment. Additionally, they may also levy "incidental costs" caused by you non returning the equipment.

What Happens if Y'all Don't Return Comcast Equipment?

You'll be charged an unreturned equipment fee, a fee for incidental costs, and Comcast will eventually turn the matter over to a collection agency. The agency volition effort to collect the money for the unreturned equipment.

It will get confronting your credit score if not paid on time or not paid at all and will show up in your credit history if someone runs it up. So practise ensure you go through the Early Termination Procedure.

Last Thoughts on Returning Equipment to Comcast

Information technology's best to take careful notes, take photos of receipts, and even a photo at the Xfinity/UPS store handing over your equipment, merely to be on the safest side, in instance Comcast themselves loses track. Keep these records for at to the lowest degree a yr to avoid any defoliation.

You lot May Also Savour Reading:

How To Transfer Comcast Service To Another Person Effortlessly [2021]
Comcast Xfinity Is Throttling My Internet: How To Foreclose [2021]
How To Alter Firewall Settings On Comcast Xfinity Router
Comcast Xfinity Wi-Fi Not Working Simply Cable Is: How To Troubleshoot
How To Scout Xfinity Comcast Stream On Apple TV [Comcast Workaround 2021]

Oftentimes Asked Questions:

What is the latest Xfinity equipment?

The ARRIS XG1v4 and ARRIS Xi6 are the latest Xfinity X1 cable boxes. Both models back up 4K video, and they have the full X1 app library.

How much does Comcast charge for unreturned equipment?

While there is no fixed charge, users have been charged anywhere between $100-$300 for unreturned equipment.

Does Comcast charge for remotes?

If your remote control is cleaved, yous will be provided a new 1 at no actress toll. The onetime remote tin be exchanged at one of Comcast'due south service centers.

What happens if you lose a Comcast cable box?

If yous think your device is lost, information technology is recommended that you lot contact the company to append and lock your device to protect your individual information. If the device is irretrievably lost, they will permanently disable it and aid yous place an order for a new 1.