How Long Does Alexander Mcqueen Take To Ship
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Bought a pair of glitter oversized…
Bought a pair of glitter oversized trainers for my daughter,after a few wears the glitter started to come off in clumps and became unwearable,I complained to Alexander MQueen who didn't desire to know,customer service is none real,please avoid at all costs,these shoes are not fit for purpose
Engagement of feel : November ten, 2022
Alexander McQueen's Oversized Sneakers
Bought the oversized sneakers a couple days ago. Information technology looks aesthetic but hurts your anxiety and leg the outset few days🤣 Honestly only similar Jordans, I needed to suspension them first and at present information technology's comfortable lol.. Just the start two-3 days were uncomfortable but and so its fine and Im happy with how it looks and information technology'due south comfortable now. If you accept Balenciaga Triple South, this sneaker feels similar after a few days. A bit heavy and stiff only worth the vibe tbh. It depends on your preference.
Date of experience : November 22, 2022
worst shoes i have ever bought🫣I've…
worst shoes i have ever bought🫣I've had them for over 6 months and still can't wear them. My whole foot hurts and they keep rubbing and information technology hurts a lot to walk. They are not worth whatever money😡
Date of experience : May 22, 2022
When yous pay the amount for the shoes…
When yous pay the amount for the shoes you lot await to receve some quality shoes , instead you receve some piece of garbage with glue all over plus with Shade of yellowish in white and bad materiale used , never again Wörth ownership from them
Engagement of experience : September 16, 2022
Alexander McQueen oversized sneckers
I had bought the Alexander McQueen oversized Snickers recently and was delighted with the look and the fit when I tried them on in the store. Merely afterwards wearing them for a day, I must say this the worst shoes I have ever worn. They are incredibly uncomfortable to wear. The sole doesn't bend as you lot walk; it forces your human foot to slide as if you are skiing. And what is most annoying, these shoes make various squeaking noises as you lot walk. I would non recommend these shoes to anyone who enjoys walking.
Date of feel : May 27, 2022
I bought the new sunglasses graffiti…
I bought the new sunglasses graffiti rectangular , and don't come with cloth to clean the spectacles , the mini handbag where you put the spectacles before you put in example , is so ridiculous , the cable have i point to join the terminate of wire. so poor .. I was expect more than from luxury brand
Date of experience : May 10, 2022
Worse customer service I have ever…
Worse customer service I have e'er experienced. They give a delivery date with free express shipping. Ordered on eleven/iv order is however processing. I have chosen everyday and still take not received my order. They are playing games on the phone. Not answering my calls. Hanging up on me. Non understanding at all why I'grand frustrated. I volition never order from this website again. Truly unprofessional
Date of experience : November 16, 2021
Purchased detail attempted to render not…
Purchased item attempted to return non interested, I c.c CEO / Client services are appalling don't intendance .. The shoes were poorly designed and made.. exercise not purchase from this visitor ! I've paid my £50 and taking through court, awaiting a date as well reported to the ombudsman and trading standards..they shouldn't be able to treat people like this ..
Date of feel : June 07, 2021
Terrible service from a premium…
Terrible service from a premium company. I have always bought from companies that sell Alexander McQueen but seen these trainers and thought I love them. Well what a joke, stated delivery 4th August and rang 3 times, got three different answers and now told I have to await x days in total. A big company like this demand sorting or fugitive not happy at all and exercise not reply to emails
Engagement of feel : Baronial 05, 2020
Rude customer service
I emailed with a query through the website which said I should receive a response inside 48 hours. A week later I spoke to the customer service advisor through live chat. It started well, simply then they merely ignored my question and cutting me off. I reconnected with the aforementioned person and they were completely dismissing what I was asking and sending dorsum generic answers. They then but completely ignored me until I gave up. What a horrible experience; I would take expected improve from a brand like this. I often shop with Gucci and their customer service is just excellent in comparison.
Appointment of experience : February 03, 2022
Terrible customer service
Terrible customer service, the prices are of a real brand, but no service at all. Practice not purchase there anything. I bought two items, not of them arrived, they refuse to refund me challenge the issue is between me and the carrier. I basically lost a lot of money. Merits to exist a real make when they are basically a very cheap simulated.
Date of experience : August 19, 2020
I have been waiting on my refund now…
I take been waiting on my refund now for well-nigh two weeks afterward I was told several times that I had received my refund and information technology was never put dorsum into my business relationship. If I tin't have my dorsum can y'all guys at least requite me back my shoes that I had purchased from yous
Date of feel : July 23, 2021
Poorly made, crap jewellery
I was bought a bracelet in March from Alexander McQueen,pearls and skulls. It bankrupt afterward a couple of weeks, establish information technology lying on the floor of a restaurant I was dining in. I contacted AMcQ and they were very unhelpful, they advised it couldn't exist stock-still without receipt or lodge number fifty-fifty though I had the box etc information technology came in. My friend couldn't observe the receipt, embarrassing I had to inquire. Got information technology stock-still myself, jeweller told me it was very poor quality. I had also bought a heavy silver AMQ bracelet for my husband at Xmas, information technology currently is in a jewellers as the lock fell out. I cost £threescore to set. And then beware of their jewellery it is crap and they are so unhelpful and really don't care. Yvonne Cowan
Appointment of experience : April 29, 2022
Sent back trainers as they didn't fit
Sent back trainers as they didn't fit ! Had to electronic mail multiple times to ask for a refund. Had a answer after vii days where their website says 48/72 hours ! Still waiting a month later for a £360 refund on these shoes. terrible client service from a high stop visitor
Date of experience : October 11, 2020
Products are extremely poor quality
Bought my starting time (and final) pair of trainers around one year ago. Over the by few months the sole has started to tear away from the shoe. To be articulate I only use the trainers for special occasions and care for them with the upmost respect.
I contacted AM about the issues and subsequently sending them back for inspection, they find further flaws. Information technology'south near similar a self-confession that their products are crap. However, they blamed me for the condition they were in!
The way they described them, it was as if I had been using them to mount climb, or possibly using them as a brake for a motorbike.
Anyway, I take spoken to my credit card company and they say I take a instance and they will heighten a dispute to recover my funds.
Date of experience : August 23, 2021
NEVER Buy ON THEIR SITE!
Tried 2 times to buy from their site they cancelled my social club 2 times no further info was provided and money was already paid at present they won't reply my emails it's been 12 days still no reply from them.
Their support SUCKS!
Engagement of experience : February 22, 2020
I discover it besides bad considering I sent my…
I observe it too bad considering I sent my shoes for size change and I repeated the size number twice only I nonetheless received the wrong size, I had to ship them and I take not received a response
Date of experience : Oct 25, 2021
client service is awful and shoes…
customer service is atrocious and shoes ain't much better. bought a pair last year but wearable sometimes as i similar to keep my proficient shoes in good condition then when tying my laces i day they ripped at the band pulling the ring off from the shoe and not can't vesture them. i would await that of a 10 pound pair of primark shoes just not a 360 pound pair. Contacted selfridges where i bought them they said they would pass on to alexander mcqueen as they practice repairs and aftersales. all i have got from them is you r not on our organisation fifty-fifty idea i told them i hadn't bought them directly from them and never heard a word back from them. it'due south absolutely a ridiculous visitor who clearly don't have a clue what they are doing or don't care and i will non be ownership some other pair from them again or recommending them
Engagement of experience : September 04, 2021
Made an order
Made an social club, driver attempted twice and because I was in hospital, I received a carte du jour saying detail will go back to the seller.
I was happy with that and waiting for my refund.
One week later, as no refund, I called them and item was still in depo,for no reason.
They tried to tell me they have had a problem finding my accost, but how if I got the calling menu?
I opened an investigation and been told packet tin be delivered but it couldnt because they didnt accept time.
Opened a complain, they offered me five% off from the next gild ( who in this world would buy from them in the future after all this hassle? )
been in bear upon with Clarice from France, and been promised they will look into this over again, nothing happend :)
So I was 1month with no money, no parcel, no.refund.
Only promisses.
Been 2 months since then, and practice you think someone bothered to update me or to provide me.with a resolution?
No...and then.be careful :)
Date of experience : May 04, 2021
Detail missing - extremely poor online customer service
Ordered a pendant online as a gift for myself and only received the packaging with the pendant missing. I went through the whole process of complaining, I rang them minutes after delivery, took pictures, chased and chased them for aid via their electronic mail. Customer services offered no apologies, no refund, no replacement and just blamed information technology on the courier (DHL) who also took no responsibleness. Once they have your money they don't care and you just have to battle for a resolution. I had to enquire my bank for support as I was getting nowhere with Alexander McQueen. Would never always buy from them online again. I am sure if you are lucky and goose egg goes wrong then everything is great just if it does y'all are in for a headache. If you practice buy online just make sure y'all record every little detail of delivery and opening of the packet then you have endless evidence to hit them with should you have the unfortunate experience I had. I actually hope y'all don't!
Engagement of experience : March 24, 2021
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